Investments can fall and rise. You may get back less than you invested. Past performance is no guarantee of future results. Read more
This privacy policy governs your use of the software application VoyaFX Trading Station (“Application”) for mobile devices and our website voyafx.com. The Application is a trading platform for international financial markets.
The Application obtains the information you provide when you download and register the Application. Registration with us is mandatory in order to be able to use the the Application.
When you register a Live Account with us and use the Application, you generally provide your name, address, email address, age, user name, password and other registration information.
We use information about you in the following ways:
– We use your personal details and information obtained from other sources for the purpose of satisfying regulatory and legal requirements, for marketing, administration and customer services, to ensure that the content and services that we offer are tailored to your needs and interests. We keep your information for a reasonable period for these purposes. We may need to share your information with our service providers and agents. Generally, we require that third party organizations who handle or obtain personal information as service providers acknowledge its confidentiality and undertake to respect an individual’s right to privacy and comply with Data Protection principles including this Policy;
– We or agents acting on our behalf, may perform identity, money laundering and fraud prevention checks and may pass your details onto other group companies and other organizations (including law enforcement agencies) involved in fraud prevention and detection who may use your information in the same way;
– By providing us with your personal information you give us your consent to process your personal data for the above purposes. You also agree on the transfer of your information, for the aforementioned goals, by us to others countries or jurisdictions;
-The Company may collect client information directly from the Client (in his completed Account Opening Application Form or otherwise) or from other persons including, for example, the credit reference agencies, fraud prevention agencies, banks, other financial institutions, third authentication service providers and the providers of public registers.
– Client information which the Company holds is to be treated by the Company as confidential and will not be used for any purpose other than in connection with the provision, administration and improvement of the Services, anti-money laundering and due diligence checks, for research and statistical purposes and for marketing purposes. Information already in the public domain, or already possessed by the Company without a duty of confidentiality will not be regarded as confidential.
– The Company has the right to disclose Client information (including recordings and documents of a confidential nature, card details) in the following circumstances:
– Where required by law or a court order by a competent Court.
– Where requested by а regulatory authority having control or jurisdiction over the Company or the Client or their associates or in whose territory the Company has Clients.
– To relevant authorities to investigate or prevent fraud, money laundering or other illegal activity.
– To credit reference and fraud prevention agencies, third authentication service providers, banks and other financial institutions for credit checking, fraud prevention, anti-money laundering purposes, identification or due diligence checks of the Client. To do so they may check the details the Client supplied against any particulars on any database (public or otherwise) to which they have access. They may also use Client details in the future to assist other companies for verification purposes. A record of the search will be retained by the Company.
– To market research call centers that provide telephone or email surveys with the purpose to improve the services of the Company, in such a case only the contact details the data will be provided.
– To an Affiliate of the Company or any other company in the same group of the Company. if VoyaFX is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system and information about the way you use the Application.
This Application does not collect precise information about the location of your mobile device.
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at [email protected]
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter because of our regulations. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at [email protected] and we will respond in a reasonable time.
We do not allow to persons under the age of 18 to use the application. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at cs@voyafx.com
VOYAFX.com is a trustworthy CFD provider with an advanced trading platform. Trade on a wide range of CFD instruments in a safe trading environment.
The website is operated by Ever Financial AD (former Financial House Ever AD), EverFinancial Ltd and Global Clearing House Ltd.
Investments can fall and rise. You may get back less than you invested. Past performance is no guarantee of future results. Tax treatment depends on your individual circumstances and may be subject to change. CFDs are complex instruments and carry a risk of losing money. 71% of retail investor accounts lose money when trading CFD’s with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. More about our Risk notice.
Ever Financial AD (former Financial House Ever AD) is registered in Bulgaria (831649724) and is authorised and regulated by the Financial supervision Commission (Register number RG-03-08). The address of Ever Financial AD (former Financial House Ever AD) is 1303, Stamboliiski Blvd, 84-86, floor 10, Sofia, Bulgaria. The company is also registered under the MiFID regulations with a lot of European regulators - AFM France, AFM Netherlands, BaFin Germany, CMVM Portugal, CSSF Luxembourg, CNMV Spain, CONSOB Italy, CySEC Cyprus, FMA Austria, FI Sweden, FSA Denmark, FSA Estonia, FSMA Belgium, KFN Poland, NBS Slovakia etc.
Global Clearing House (GCH) is a company incorporated under the laws of Vanuatu (Register number 14,691) with registered address 1276 Kumul Highway, Port Vila, Vanuatu, Republic of Vanuatu. The latter is authorised and regulated by the VFSC (Reference number 14,691) and is a certified member in good standing of the Financial Markets Association of Vanuatu.
This website also publicises a business relationship between companies EverFinancial Ltd and Global Clearing House (GCH). In this instance, EverFinancial Ltd may act as introducers to GCH for non-EU customers. Clients who sign up and register with Global Clearing House (GCH) are not clients of Ever Financial AD and therefore are not under the purview of, nor are the responsibility of Ever Financial AD.
The website voyafx.com is operated by Ever Financial AD (former Financial House Ever AD), Bulgaria, positioned and licensed to operate on the European Union (EU) and European economic area (EEA) markets. Ever Financial AD, Bulgaria, operates the voyafx.com website within the scope of the licence it holds. Additionally, VOYAFX trademark is currently in process of registration as an EU trademark. Therefore VOYAFX should not be affiliated or confused with any companies, products or services, containing “voya” in their name, operating on markets outside EU/EEA, or offering pension, insurance, recreational and lifestyle products or services under their own brand, design, product line and/or trademark. Ever Financial AD, Bulgaria, have no connection and respectively the companies that operate those independent products, services and websites have no connection, affiliation or relationship between each other. For more information, see the About us section here.
The information on this site is not directed at residents of the United States and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
All rights reserved 2023